Joyce Leonard   

I am action oriented--not being satisfied with merely talking about changing or just wanting to change.
            My motto is: "Embrace life; have confidence; take action!" 

Business Experience
Holding positions of customer service representative, call center manager, trainer, product manager, project manager, and team lead, I bring over 20 years of experience working in Fortune 500 companies to my business clients. I have personally experienced the challenges of downsizing and the 'better, faster, cheaper' environment, and now coach executive directors, middle managers, team leads, and supervisors to maximize their own effectiveness in order to achieve better results. In addition, I hold a B.S. degree in Organizational Behavior that enriches my experiential knowledge of leadership, culture, communication, and effectiveness. 

Life Experience
Transforming my personal and professional life over the last five years, I now help others discover the options and opportunities available to them so that they can lead richer, happier, more fulfilling lives. I believe that we must take care of ourselves first, before we can be there for anyone else. Finding that balance between self-care and service to others is the focus I bring to my clients.

Unique Qualities
I have a practical and realistic approach to solving problems and reaching goals. I am also flexible, creative, and a quick learner.  Clients continually comment on my contagious enthusiasm and stimulating energy. You will have fun working with me  while you learn more about yourself and how to reach your goals.

What Clients Are Saying
"I can't tell you how much I appreciated your session with my managers and how worthwhile it has been. They are like a whole new team!"~ Call Center Manager

"I appreciated the coaching session last night. I feel energized to make better plans for a host of areas in my life." ~ Personal Coaching Client

"Thank you for helping me dream big, and believing in myself!"~ Personal Coaching Client

"Thank you again, Joyce, for your outstanding facilitation.  I had the best Staff Meeting ever the day after your session with my team.  It was evident that there is a new level of teaming among my managers!" ~ Sales Manager

"You helped me focus on those things I can change in my life and made me realize I only have control over me." ~ Personal Coaching Client

"Your insight, clarity, and ability to probe for the core issues is phenomenal.  You have a marvelous ability to seek the truth."  ~ Personal Coaching Client

"The workshop was GREAT.  I received numerous voice mails from my team saying that it was a big help and that they got a lot out of it.  Ever since the workshop, everyone seems to be even more supportive of each other--offering to help out, calling to check in with each other, etc.  All in all, I think it was a great success.  Now, if you could just talk with our Senior Leadership Team, we would be in good shape!" ~ Director, Fortune 100 Company

"I liked that we were able to discuss our current issues as it related to the topics in the workshop.  Gaining insight into how each of us think was very helpful and brought us closer together." ~ Executive Director, Fortune 15 Company

"You were a delight to listen to . .  very engaging and energetic!" ~ Workshop Participant

Training, Education, Etc.
I am a graduate of the University of San Francisco (B.S. in Organizational Behavior), a Certified Teleclass leader, and a licensed trainer of Relationship Success Training for Singles, Personal Evolution™ program, and Coaching Skills Clinic^©.  I received my coach training from CoachU and Corporate Coach University.  As a member of the International Coach Federation, Coachville, Relationship Coaching Institute, San Francisco Coaches Chapter,  and the San Francisco Chamber of Commerce, I am knowledgeable, skilled, and linked to the most effective techniques and best practices available worldwide.