I am action oriented--not being
satisfied with merely talking about changing or just wanting to change.
My motto is: "Embrace life; have confidence; take action!"
Holding positions of customer service
representative, call center manager, trainer, product manager, project
manager, and team lead, I bring over 20 years of experience working in Fortune
500 companies to my business clients. I have personally experienced the
challenges of downsizing and the 'better, faster, cheaper' environment, and
now coach executive directors, middle managers, team leads, and supervisors to
maximize their own effectiveness in order to achieve better results. In
addition, I hold a B.S. degree in Organizational Behavior that enriches my
experiential knowledge of leadership, culture, communication, and
Transforming my personal and professional life over
the last five years, I now help others discover the options and opportunities
available to them so that they can lead richer, happier, more fulfilling
lives. I believe that we must take care of ourselves first, before we can be
there for anyone else. Finding that balance between self-care and service to
others is the focus I bring to my clients.
I have a
practical and realistic approach to solving problems and reaching goals.
I am also flexible, creative, and a quick learner. Clients continually
comment on my contagious enthusiasm and stimulating energy. You will have fun
working with me while you learn more about yourself and how to reach your
What Clients Are Saying
"I can't tell you how much I appreciated your session with my managers and
how worthwhile it has been. They are like a whole new team!"~
Call Center Manager
"I appreciated the coaching session last night. I feel energized to make
better plans for a host of areas in my life." ~
Personal Coaching Client
for helping me dream big, and believing in myself!"~
Personal Coaching Client
"Thank you again, Joyce, for your outstanding
facilitation. I had the best Staff Meeting ever the day after your session
with my team. It was evident that there is a new level of teaming among my
managers!" ~ Sales Manager
"You helped me focus on those things I can change in my life and made me
realize I only have control over me."
~ Personal Coaching Client
insight, clarity, and ability to probe for the core issues is phenomenal.
You have a marvelous ability to seek the truth." ~ Personal
was GREAT. I received numerous voice mails from my team saying that it was
a big help and that they got a lot out of it. Ever since the workshop,
everyone seems to be even more supportive of each other--offering to help out,
calling to check in with each other, etc. All in all, I think it was a
great success. Now, if you could just talk with our Senior Leadership
Team, we would be in good shape!" ~ Director, Fortune 100 Company
"I liked that
we were able to discuss our current issues as it related to the topics in the
workshop. Gaining insight into how each of us think was very helpful and
brought us closer together." ~ Executive Director, Fortune 15 Company
"You were a
delight to listen to . . very engaging and energetic!" ~
Training, Education, Etc.
I am a
graduate of the University of San Francisco (B.S. in Organizational Behavior), a
Certified Teleclass leader, and a licensed trainer of Relationship Success
Training for Singles, Personal Evolution™
and Coaching Skills Clinic©.
I received my coach training from CoachU and Corporate Coach University. As a
member of the International Coach Federation, Coachville, Relationship Coaching
Institute, San Francisco Coaches
Chapter, and the San Francisco Chamber of Commerce, I am knowledgeable, skilled,
and linked to the most effective techniques and best practices available